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FAQ

Questions, answered

The things venue owners ask us most.

How much does it cost to get started?

Nothing. Every venue gets a 3-month free plan — no setup fees, no lock-in. After the trial you'll move to a simple monthly plan with a booking allowance.

Do I really get my own dedicated website?

Yes. We build a dedicated website for your venue under your brand and your own domain, with live bookings and check-ins running on it. No technical work needed from you.

How long until my venue is live?

Most venues go live within a few days. You share a few details about your venue, we set up your listing and your website, and you start taking bookings.

How do players book?

They visit your website, pick a court and a slot from your live availability, and book in seconds — with an instant QR confirmation for the front desk.

What about walk-ins?

Walk-ins are booked straight at your front desk on your console in seconds — no player account needed.

What if a player doesn't show up?

No-shows are easy to spot in your console, and automated reminders go out before every slot so players actually turn up.

Can players cancel or change a booking?

Players can self-cancel up to a cutoff you control. Past that, bookings are handled with your team. Cancellations and refunds follow your venue's policy.

Contact

69 Kongtree Road, Thalapitiya, Galle

+94 77 171 3701info@myslot.lk
FAQ